Find answers to common questions about our email marketing services,
processes, and support. Can't find what you're looking for? Contact us
directly.
What email marketing services do you offer?
We offer comprehensive email marketing services including campaign
strategy development, marketing automation setup, custom email
template design, analytics and reporting, list management, and
deliverability optimization. We also provide full-service packages
that combine multiple services for a complete email marketing
solution.
How much do your services cost?
Our pricing varies based on your specific needs, business size, and
the services you require. We offer three main packages:
Starter Package: Perfect for small businesses
getting started
Professional Package: Ideal for growing
businesses with advanced needs
Enterprise Package: For large organizations with
complex requirements
Contact us at
[email protected]
for detailed pricing and resource information tailored to your
business.
How long does it take to see results?
Most clients see initial improvements within the first 30 days, with
significant results typically visible within 60-90 days. However,
the timeline can vary based on your current email marketing
maturity, list size, and industry. We provide detailed reporting so
you can track progress from day one, and our team continuously
optimizes campaigns for better performance.
Do you work with businesses in my industry?
Yes! We have experience working with businesses across various
industries including e-commerce, SaaS, healthcare, professional
services, education, non-profits, and more. Our team adapts
strategies to meet industry-specific requirements, compliance needs,
and audience behaviors. We've successfully helped over 500
businesses achieve their email marketing goals.
What email platforms do you work with?
We work with all major email marketing platforms including
Mailchimp, Klaviyo, HubSpot, ActiveCampaign, ConvertKit, Constant
Contact, Campaign Monitor, and many others. If you're already using
a platform, we can work within your existing setup. If you need help
choosing the right platform, we'll recommend the best solution based
on your needs and budget.
Do you require long-term contracts?
No, we don't require long-term contracts. We believe in earning your
business through results, not binding agreements. Most of our
services are offered on a month-to-month basis, though we do offer
discounts for longer-term commitments. You can cancel or modify your
services with 30 days' notice.
How do you ensure email deliverability?
We maintain a 98% delivery rate through several best practices:
proper email authentication (SPF, DKIM, DMARC), regular list
cleaning, content optimization to avoid spam filters, monitoring
sender reputation, and maintaining relationships with major ISPs.
Our deliverability expert ensures your emails reach the inbox, not
the spam folder.
What kind of support do you provide?
We provide comprehensive support including email and phone support
during business hours (Mon-Fri, 9AM-6PM EST), 24/7 emergency support
for existing clients, dedicated account managers for Professional
and Enterprise packages, regular strategy reviews, and detailed
monthly reporting. We guarantee a response within 24 hours for all
inquiries.
Can you help with GDPR and compliance?
Absolutely! We ensure all email campaigns are fully compliant with
GDPR, CAN-SPAM, CASL, and other relevant regulations. This includes
proper consent management, easy unsubscribe processes, data
protection measures, and maintaining detailed records. We also help
with privacy policy updates and consent form optimization.
How do I get started?
Getting started is easy! Here's our simple process: